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Privacy Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]
Website: www.uniion.co.uk
Business Name: Uniion Ltd

1. Introduction

Uniion Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit or interact with our website and services.

We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Uniion is a UK-based platform that connects engaged couples with wedding service providers. We offer vendor listings, messaging, planning tools, and booking functionality.

Data Controller: Uniion Ltd
Company Number: [Insert]
Email: support@uniion.co.uk

3. What Data We Collect

We may collect and process the following personal data:

a. Account Information

  • Name

  • Email address

  • Password (encrypted)

  • User type (Couple or Vendor)

  • Business details (for vendors)

b. Profile and Usage Data

  • Profile preferences

  • Saved listings or favourites

  • Search and booking history

  • Dashboard and planning activity

c. Communications

  • Messages between couples and vendors

  • Emails or contact form submissions

  • Support requests

d. Payment Information

  • Limited payment data (processed by third-party providers like Stripe or PayPal; we do not store full card details)

e. Technical Data

  • IP address

  • Device/browser type

  • Location (approximate)

  • Cookies and analytics data

4. How We Use Your Data

We use your personal data to:

  • Register and manage your account

  • Provide services and functionality

  • Facilitate connections between couples and vendors

  • Process payments (via third-party providers)

  • Send relevant notifications and updates

  • Respond to support queries

  • Improve and secure our platform

  • Comply with legal obligations

We will only use your data where we have a legal basis to do so (e.g. consent, performance of contract, legal compliance, or legitimate interests).

5. Sharing Your Data

We may share your data with:

  • Vendors or couples (for relevant bookings or communications)

  • Third-party service providers (e.g. payment processors, analytics tools, hosting services)

  • Regulatory or legal authorities where required by law

We do not sell or rent your personal data to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Analyse usage via Google Analytics

  • Personalise user experience

You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy] (if available).

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request erasure of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Withdraw consent (where applicable)

  • Request a copy of your data in a portable format

To exercise these rights, email us at: support@uniion.co.uk. We may require verification of your identity.

8. Data Security

We implement appropriate technical and organisational measures to secure your personal data. This includes encryption, access controls, and secure hosting.

However, please note that no method of transmission over the Internet is 100% secure. You are responsible for keeping your account password confidential.

9. Data Retention

We retain your data only for as long as necessary for the purposes described in this policy or as required by law.

  • User accounts: Retained until deactivated

  • Messages and activity: Retained for up to 6 years for audit/legal purposes

  • Financial records: Retained for at least 6 years under HMRC regulations

10. Children’s Privacy

Our platform is not intended for children under 18. We do not knowingly collect data from minors. If we learn that we have collected data from a child without appropriate consent, we will delete it.

11. International Transfers

We primarily store data within the UK and EEA. If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

12. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, where appropriate, notified to you by email or platform notification.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: support@uniion.co.uk
Registered Address: [Insert address here]
Data Protection Officer: [Optional – insert name or role if applicable]

© Uniion, All Rights Reserved.